Privacy Policy

Last updated: October 21, 2026

This Privacy Policy explains how Dr. Brion Gardner, M.D. (“we,” “us” or “our”) collects, uses and protects information when you visit drbriongardner.com (our “website”), call or email us, or choose to receive text messages from us.

This policy covers our website and online communications. It does not replace our Notice of Privacy Practices, which explains how we use and protect your health information as a patient under federal law (HIPAA). [NOTICE OF PRIVACY PRACTICES – link, or “available at any of our offices”]

Information we collect

Information you give us

When you request an appointment or contact us through our website, you may give us your name, phone number, email address, preferred office, the reason for your visit, and whether you agree to receive text messages. Our appointment request form is provided by a scheduling service that works on our behalf.

Phone calls

When you call us, we receive your phone number and any information you share during the call or in a voicemail.

Email

When you email us, we receive your email address and the contents of your message.

Text messages

If you opt in to text messages, we keep your mobile phone number, a record of your consent, the messages we exchange, and any request to opt out.

Website analytics and cookies

When you visit our website, we and our analytics and advertising providers may automatically collect information such as your IP address, browser and device type, general location (such as city or region), the pages you view, how long you stay, and the website or ad that brought you here. This information is collected with cookies, pixels and similar tools. See Cookies & analytics below.

How we use your information

• To respond to your appointment requests and questions
• To schedule, confirm and remind you about appointments
• To send text messages you have agreed to receive
• To follow up when we miss your call
• To run, maintain and improve our website
• To understand how people find us and how well our ads work
• To protect against fraud, spam and misuse of our website
• To meet our legal and regulatory obligations

How we share your information

We do not sell your personal information.

We share information only with service providers that help us run our practice and our website, such as our appointment scheduling service, email provider, website host, and analytics and advertising providers. They may use it only to provide services to us.

We may also share information when the law requires it, to respond to a court order or other legal process, or to protect the safety of our patients, staff or others.

The sharing described in this section does not apply to text messaging information. See SMS / Text Messaging below.

SMS / Text Messaging

If you choose to receive text messages from us, we use your mobile phone number to send appointment reminders and scheduling messages, responses to your inquiries, and missed-call follow-ups. Agreeing to text messages is optional and is not a condition of receiving care.

Your SMS opt-in consent and your mobile phone number are never shared with or sold to third parties or affiliates.

Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe at any time. Reply HELP or call (703) 393-1667 for help. For full details, see our Text Messaging Terms and our SMS Consent page.

Cookies & analytics

Cookies are small files stored by your web browser. We use cookies and similar tools to see how visitors use our website and to measure the results of our online ads. These tools may include Google Analytics, Google Ads and Meta (Facebook and Instagram) advertising tools. These companies may collect information about your device and your activity on our website and on other websites, as described in their own privacy policies.

You can control cookies in several ways:

• Block or delete cookies in your browser settings. Some parts of the website may not work as well if you do.
• Opt out of Google Analytics with the Google Analytics opt-out browser add-on.
• Manage Google ad personalization in My Ad Center.
• Manage Meta ad settings in your Facebook ad preferences.

Our website does not currently respond to “Do Not Track” browser signals.

Data security

We use reasonable administrative, technical and physical safeguards to protect the information we collect. No website, email or text message system is completely secure, so we cannot guarantee the security of information you send us. Please do not send detailed medical information by email or text message.

Children’s privacy

Our website is not meant for children under 13, and we do not knowingly collect personal information from them online. If you are requesting an appointment for a child, a parent or legal guardian should fill out the request.

Links to other websites

Our website may link to other websites, such as Google Maps. We are not responsible for the privacy practices of those websites. Please read their privacy policies.

Your choices and how to contact us

• Text messages: Reply STOP to any of our text messages to opt out. Reply HELP for help.
• Email: Reply to any of our emails, or contact us below, to ask us to stop emailing you.
• Cookies: See Cookies & analytics above.
• Your information: To ask about, correct or delete information we received through our website, contact us. We will respond as required by law. Some records, such as medical records, may need to be kept by law.

If you have questions about this policy, contact us:

Changes to this policy

We may update this policy from time to time. When we do, we will change the “Last updated” date at the top of this page. Please check this page for the latest version.